Question 1

Do you really answer the phone 24 hours a day?

Accepted Answer

Yes, seven days a week, and you get someone local rather than a call centre in another state. If what you are dealing with can wait until the next working day, we will tell you that honestly.

Question 2

How fast can you get someone out?

Accepted Answer

We are based in Caldwell with a second location in Nampa, so a technician is usually already near you. For genuine emergencies, like a wasp nest by a doorway, we come out the same day or the same night.

Question 3

Can I get a price without a sales visit?

Accepted Answer

Yes. Price the service online in about two minutes and you get a real number. Most pest control companies will not tell you a price until a salesperson has been inside your house.

Question 4

What should I tell you when I call?

Accepted Answer

What you are seeing, where, and roughly how long it has been going on. If it is ants, leave the trail alone until we get there, because it shows the technician exactly where the colony is coming from.

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